Technical Content Writer

Company Overview 

10Pearls is an award-winning end-to-end digital innovation company that helps businesses imagine and build the future. We are proud to announce that 10Pearls was named the winner of the Best Tech Work Culture Timmy Award in Washington, D.C. by Tech in Motion, recognized on the Inc. 5000 Fastest-Growing Companies List, and was ranked the #1 Most Diverse Midsize Company in Greater Washington. We partner with businesses to help them transform, scale, and accelerate by adopting digital and exponential technologies. Our work has ranged from creating highly usable, secure digital experiences, mobile and software products, to helping businesses modernize through cloud adoption and development and the digitalization of their business processes. Our clientele is highly diverse, including Global 1000 enterprises, mid-market businesses, and even high-growth start-ups. But those are just facts. What makes us unique is that we have a true heart and soul. We have a strong focus on a double bottom line and actively support and engage with the communities where we live and work to make the world a better place. In a nutshell, we believe in doing well while doing good and know how to balance the two. 

Role

10Pearls is seeking a Technical Content Strategist with deep expertise in technical communication, SEO, AEO, and LLM‑aware content strategy to elevate the discoverability, clarity, and authority of our documentation and thought‑leadership assets. This role blends strategic content architecture with hands‑on writing, close collaboration with engineering and marketing teams, and a strong focus on maintaining brand tone while ensuring technical accuracy.

Responsibilities

• Produce high-quality technical documentation including API guides, product manuals, release notes, FAQs, and knowledge-based articles.
• Write search-optimized and AI-discoverable content such as technical blogs, product pages, and feature explainers.
• Conduct keyword, entity, and intent research aligned to SEO and AEO objectives.
• Structure content for AI readability using clear hierarchies, semantic markup, FAQs, summaries, and authoritative referencing.
• Collaborate with engineers, product managers, and designers to ensure technical accuracy and contextual depth.
• Maintain and update documentation to reflect evolving product capabilities and user needs.
• Develop documentation standards and frameworks that support machine interpretability and citation likelihood.
• Analyze performance using SEO, AI visibility, and analytics tools to improve reach, ranking, and engagement.
• Ensure consistency in tone, clarity, credibility signals, and brand authority across technical and marketing content.
• Support product launches with structured documentation designed for both human users and AI retrieval models.

Requirements

• Proven experience as a Technical Writer, Content Writer, or similar role in a technology environment.
• Strong understanding of SEO, AEO, semantic search, and content structuring for AI consumption.
• Ability to perform research beyond keywords including topic modeling, entity mapping, and knowledge-gap identification.
• Excellent writing, editing, and proofreading skills with emphasis on clarity, authority, and contextual completeness.
• Demonstrated ability to translate complex technical material into accessible and structured narratives.
• Familiarity with SEO and research tools (Ahrefs, SEMrush, GA, GSC, or similar).
• Awareness of how LLMs interpret content structure, formatting, and authoritative signals.
• Strong cross-functional collaboration skills with technical stakeholders.
• Bachelor’s degree in computer science, or related field (preferred).