Senior Business Analyst

Company Overview  

10Pearls is an end-to-end digital technology services partner helping businesses utilize technology as a competitive advantage. We help our customers digitalize their existing business, build innovative new products, and augment their existing teams with high-performance team members. Our broad expertise in product management, user experience/design, cloud architecture, software development, data insights and intelligence, cyber security, emerging tech, and quality assurance ensures that we are delivering solutions that address business needs. 10Pearls is proud to have diverse clientele including large enterprises, SMBs, and high-growth startups. We work with clients across industries, including healthcare/life sciences, education, energy, communications/media, financial services, and hi-tech. Our many long-term, successful partnerships are built upon trust, integrity, and successful delivery and execution.   

Role  

We are looking for a Business Analyst with 5+ years of experience who will play a pivotal role in collecting, analyzing, developing, documenting, and communicating business transaction flows to achieve organizational objectives. They will act as liaisons between business partners and IT teams, ensuring effective technical solutions are provided and fostering strong relationships.  
 

Responsibilities:  

• Support pre-sales efforts by analyzing client requirements, business processes, regulatory or operational considerations, and overall solution feasibility. 

• Review high-level requirements shared by clients and develop clarifying questions, assumptions, and validation points. 

• Assist in preparing pre-sales documentation such as requirement summaries, functional scope, effort estimations, and solution overviews. 

• Map and document current-state and future-state business workflows, identify gaps, inefficiencies, and pain points across systems and processes. 

• Document detailed project requirements including KPIs, success metrics, business rules, and non-functional requirements. 

• Write clear, well-structured user stories or support TPM/PDM teams during backlog refinement and prioritization. 

• Create supporting artifacts such as process flows, wireframes, gap analysis of documents, functional specifications, and user guides or training materials. 

• Ensure requirements align with applicable compliance, security, and organizational standards (as relevant to the project or region). 

• Analyze business and system data and present insights to support informed decision-making. 

• Collaborate with design teams to develop mock-ups aligned with business workflows and usability requirements. 

• Facilitate requirements of workshops, discovery sessions, and review meetings; collaborate closely with TPMs, developers, architects, and cross-functional teams. 

• Act as a liaison between business stakeholders and technical teams to ensure shared understanding and alignment. 

• Participate actively in Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, and retrospectives. 

• Support UAT activities by preparing test scenarios, validating delivered functionality, and documenting issues or feedback. 

• Conduct product demos and prepare demo scripts tailored to business and technical stakeholders. 

• Maintain clear, up-to-date documentation in alignment with SDLC and Agile methodologies. 

Requirements 

• Bachelor's degree in information technology, Software Engineering, Business, or related discipline. 

• 5+ years of hands-on professional experience as a Business Analyst. 

• Proficiency in using diagramming and documentation tools such as Microsoft Visio or similar software. 

• Strong analytical and problem-solving skills, with the ability to work effectively in a collaborative team environment. 

• Solid understanding of end-to-end business processes, system workflows, and user journeys across enterprise applications. 

• Experience working with enterprise systems, data flows, integrations, and business rules. 

• Hands-on experience with tools such as Microsoft Visio, Draw.io, Balsamiq, Axure, or similar flowcharting and wireframing tools. 

• Excellent written and verbal communication skills, with the ability to clearly convey complex technical and business concepts. 

• Proven ability to work in a fast-paced environment and manage multiple priorities simultaneously. 

• Strong stakeholder management, facilitation, and negotiation skills, with experience working closely with business and technical teams.